Finally, a phone system that gets patient care.
Stop fighting with generic phone systems. Start using one built for patient care.
Saves Us Charting Time
The word I use whenever I reference CareCo is it's life changing. As nurses, we usually have to do hours and hours of charting for patients, and this has made life so much better.
Jennifer Scott, RN BSN
Nurse Care Navigator
Increased Our Productivity
Since starting CareCo, I've noticed a 25% immediate increase in productivity from our team. If CareCo were turned off tomorrow, I would need to hire at least three more FTEs.
Candace Stuart
Manager/Executive
I Can Actually Listen To Patients
CareCo gives us the ability to focus more on listening to our patients, and not have to worry about jotting everything down. I can truly listen to my patients.
Alicia Ortman, LPN
Nurse Care Navigator
Built for care, not sales
Fully Customizable IVR
Easily add welcome messages, caller ID's, set hours, and rearrange your IVR, all within an intuitive interface.
Multi-Practice Support
Call from multiple practices and always have the correct caller ID displayed.
Clinical Notes & Tasks
Automatically extract tasks from voicemails and conversations, so your nurses can focus on patient care, instead of note-taking.
Smart On-Call Routing
Automatically route patients directly to their assigned care coordinator. This improves patient satisfaction and reduces transfer fatigue.
A completecare toolkit
All the tools your teamneeds to succeed
Custom IVR
Create personalized phone menus with AI voices and custom messaging that automatically route patients to their assigned care coordinators.
Call Guides
Generate hyper-personalized conversation guides using AI that combines patient history, care plans, and educational content for more impactful calls.
Multi Clinic Support
Support multiple practices and accounts with separate phone numbers, caller IDs, and branding for each location or practice.
EHR Integration
Copy and paste documentation, tasks, and notes directly into your existing EHR system with one-click functionality.
Smart Routing
Automatically connect patients directly to their assigned care coordinator when available, bypassing lengthy IVR menus for a better patient experience.
Patient Messages
Create patient-facing call summaries with action items and follow-up instructions that can be sent via text, email, or patient portals.
Custom Caller ID
Display practice-specific caller ID information that patients recognize, with full control over how your organization appears on patient phones.
Clinical Documentation
Generate comprehensive clinical notes automatically from call transcripts, specifically trained on medical terminology and care coordination conversations.
After Hours
Set custom hours of operation with automatic after-hours handling, including voicemail options or forwarding to on-call staff.
Task Generation
Automatically itemize every action item from patient calls, eliminating the need to manually remember details like appointment times or medication refill requests.
Intelligent Voicemail
Automatically transcribe voicemails and extract actionable tasks like medication refills and appointment requests from patient messages.
Provider Messages
Generate professional communications to healthcare providers in formal or friendly formats, with all relevant clinical information pre-formatted.
Multi Speaker Transcription
Accurately identify who's speaking during calls with visual indicators and precise speaker separation for better documentation.
Custom Clinical Templates
Edit and customize all generated content including documentation, messages, and call guides to match your organization's standards and voice.
Compare Features
(hint: it's not even close)
| Features |  | |
|---|---|---|
| Custom IVR | ||
| Multi-Clinic Support | ||
| Smart On-Call Routing | ||
| Custom Caller ID | ||
| After-Hours Support | ||
| EHR Integration | ||
| Call Guides | ||
| Intelligent Voicemail | ||
| Multi-Speaker Transcription | ||
| Clinical Documentation | ||
| Task Generation | ||
| Provider Messages | ||
| Patient Messages | ||
| Custom Clinical Templates | ||
| HIPAA Compliant |
Admin time.Patient time.
Meet the operating system that gives care teams their time back. Onboard your first team in under 24 hours.
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